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Study in Netherlands

Most international students in the Netherlands have a great time while experiencing a

new culture and a challenging academic environment. However sometimes not everything goes as planned. Students can run into problems. The types of problems students could face are varied, but can generally be solved at the host institution. And this is the first place to turn to to resolve the issue. However sometimes, you, the international student, do not know where to turn to or who to contact. This may happen, for example, if the problem lies outside the institution.

To help international students get the help they need, the Ministry of Education, Culture and Science has asked Nuffic to set up a helpdesk. This new helpdesk will have a specific mandate to provide foreign students in the Netherlands with the information they need to deal with a problem they are facing. Nuffic will not deal directly with the problem itself, nor will it offer solutions, or mediate on anyone’s behalf.

In practice, this means that the ‘International Student Helpdesk’ will mainly be giving information about the criteria and the rules that apply in a given situation, about the way certain things work in the Netherlands, about who can be contacted for help, and about how to file a complaint if that is what the student wishes to do.

The helpdesk will not give any information about what courses or scholarships are available in the Netherlands. This sort of information can be found at www.studyin.nl.

If you want information about Nuffic scholarships, or if you have a problem with a scholarship, please contact the scholarship desk directly. If you want information about visas or credential evaluation, you should contact these desks directly too.

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